Due to increased public health safety measures related to COVID-19, Rio Rancho City Hall is closed to the public until further notice. During this time, City personnel will still provide services to citizens electronically or by phone. Other City services, such as emergency services, road repair and maintenance, utilities billing, and Development Services-related will continue to be fully operational.
For information about City facilities and programs and a list of closures and cancellations, please click here.
Who We Are
The 110 brave men and women of Rio Rancho Fire and Rescue Department serve the citizens, visitors, and businesses of our community by providing response to incidents involving fires, emergency medical or trauma, and technical rescue. The goal of our personnel is to consistently provide the best possible service through the dedication to our profession, quality training, a focus on safety, and compassion for those whom we serve.
Protecting Your Family
Rio Rancho Fire and Rescue personnel live and work in this community. When we respond to a home or business in our city for a fire or medical emergency, we feel it is important to treat our customers like family.