Ezee Fiber Expansion Project in Rio Rancho

Ezee Fiber network construction is underway in the community.

Here's what to expect:

  • Paint & Flags - You may notice colored flags and chalk paint markings along the intended fiber path within the utility easement. These are to mark underground utilities like gas, water, and electricity, so please do not remove them.
  • Door Hangers - We’ll notify you with an Ezee Fiber door hanger 2-5 days before construction is expected to begin on or near your property.
  • Our Crews - We use a minimally invasive boring method to install our fiber network, but construction may get messy, so we sincerely appreciate your patience as construction begins.

Ezee Fiber's Promise:

We will restore any disturbed property to its original condition. After construction is complete, and weather permitting, the restoration phase could last 10-14 days.

Questions? Contact us at 346.644.3788 or support@ezeefiber.com.


Additional information related to fiber installation can be found on the NM811 website at: https://www.nm811.org/fiber/.

Scan the code to learn more about our construction process.

Qr code leading to ezeefiber.com

Ezee Fiber Step-by-Step Process for Providing Superior Internet Service


Identify Under-served Areas

We start by pinpointing areas lacking quality internet options or where we can o�er improved service.

Design and Permit Approval

We create a service design and present it to the appropriate city or county permitting authority.

Notification

Once approved, we notify residents via mailers, emails, and community meetings. We also call in locates (paint and flags) to mark existing infrastructure.

Trenchless Excavation

Our crews use trenchless excavation to install underground conduit and fiber, ensuring minimal disruption to yards, driveways, etc.

Installation of Ground Enclosures

We install ground-level enclosures housing our terminals, ready to connect you to our network. 

Splicing, Testing, and Quality Control

Splicers and testers follow, along with a quality control team to ensure high standards of neatness and speed.

Restoration and Ongoing Maintenance

During and after the splice and test phase, we perform and continue restoration in affected areas.

Sprinkler System Checks

If sprinkler systems are damaged, our crews will fix them on the spot. Please test your sprinklers after our work is completed. If issues arise, contact us at construction@ezeefiber.com or 346.644.3788 to reach a local Houston representative.

By following these steps, we ensure a seamless installation process and superior service for your community.

I hope this information was helpful. Please let me know if you have any questions or if you would like us to attend a HOA meeting to answer any questions.

Construction Process


Utility Check

graphic with utility check process

Before any digging begins, utility companies are contacted to identify and mark the location of underground infrastructure such as water, gas, power, and communication lines. This is done to ensure safe excavation and prevent accidental damage to existing utilities. Markings are usually made with colored paint or flags on lawns, sidewalks, and roads.


HDD Installation (Horizontal Directional Drilling)

construction worker and a graphic with the drilling process

This stage involves the use of a trenchless drilling technique called Horizontal Directional Drilling (HDD) to install fiber conduit underground. A drill head bores a path below the surface, typically under roads, sidewalks, and landscaping, minimizing disruption. Once the path is created, conduit (plastic tubing) is pulled back through the hole, which will later carry the fiber optic cable.


Drop to Home & ONT Installation

graphic with the out of wall attachment

After the mainline conduit and fiber are in place, a smaller fiber cable (called a “drop”) is extended from the nearest access point (such as a pedestal or handhole) to the individual home. This is often done by burying a narrow trench or using a small bore path. Once the fiber reaches the home, a technician installs an Optical Network Terminal (ONT)—a device that converts the fiber signal into usable internet service inside the home. The ONT is typically installed on an exterior wall or inside a utility room.


As A Whole

graphic showing the process of receiving internet from Ezee Fiber

  • The Cloud: The cloud is a network of remote servers in data centers that store and deliver services like Netflix, Google, and mobile apps.
  • Data Center: A data center is a secure with servers that process your internet requests and send the data back to you.
  • Fiber Backbone: The fiber backbone is a high-speed network of fiber optic cables that carries massive amounts of data between cities and countries.
  • Local Cabinet or Central Office: This is the local hub that connects the fiber backbone to your neighborhood and manages internet traffic in your area.
  • Fiber Drop to the Home: A fiber drop is the cable that brings the internet signal directly from the local cabinet to your home.
  • ONT and Modern/Router Setup: At home, the fiber connects to an ONT, which converts the signal for your router to create your Wi-Fi network.
  • Connected Devices and Apps: Your devices connect to Wi-Fi and communicate with the internet through all these steps to access apps and online content instantly.


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