Building Inspections

City of Rio Rancho Building Division Operations during COVID-19 Health Care Emergency

Virtual Inspection Program (VIP)

Criteria for VIP

• The area requiring inspection must be located inside an occupied dwelling and/or access to area is required through an occupied space.
• VIP will not be available on any vacant dwellings.
• While every effort will be made to complete the virtual inspection, any issues identified during the process may be subject to a request for additional information and or a scheduled field visit by the inspector. If this occurs, it must be approved in advance by the CBO. A check list will be provided to contractor and it must be filled out by the homeowner and submitted prior to the inspection for approval.
• Contractor is responsible for providing their own equipment and or devices. The City is not responsible to provide any equipment to any contractors. Acceptable platforms include: Android Duo, iPhone Facetime and Zoom.

Indemnification/Immunity from Civil Liability 

By agreeing to utilize the VIP, the user agrees to defend, and hold harmless the City of Rio Rancho, as well as their officials, officers, agents, volunteers, and employees from any claims, damages, and expenses, including attorney’s fees, arising out of the use or the user’s account for the VIP service, whether by negligence or otherwise.

VIP process

1. Contractor will secure permits as required and request inspection though normal procedures.
2. Day of inspection, contractor must call DSD department at 891-5006 between the hours of 8:00 and 9:00 am and inquire who the assigned inspector is, and request contact information as needed.
3. Contractor is responsible for contacting inspector prior to 9:30 am and make arrangements to conduct the virtual inspection, and verify virtual equipment is working properly by both parties.
4. Contractor is responsible to insure that any necessary tools are available if needed while conducting the virtual inspection ie;
   • Flashlight, tape measure, level, GFCI tester, ladder, etc.. based on the inspection type.
   • Ensure that all notifications are turned off that may hinder or delay the virtual inspection. 
   • At time of inspection agreed upon by all parties, contractor will contact inspector while on site and request to begin the VIP. All inspections will begin at the street so address can be verified and documented by the inspector.
   • Assigned inspector will document all areas viewed, ie; kitchen, living room etc.
   • Inspector will document and provide results, whether pass or fail, verbally when complete with the VIP. If the inspection did not pass, it will be the responsibility of the contractor to reschedule the inspection when ready.

Results can be viewed via https://rior-egov.aspgov.com/Click2GovBP/index.html 

Please contact Erik Goldstrom, Building Inspection Supervisor with any questions at 896-8791.